Privacy Policy

1. Information We Collect

When using ShadowTopUp, we collect information necessary to process your digital orders, including your email address, target Player Game UID (for delivery verification), order receipts, and transaction history.

2. How Information Is Used

Your information is used exclusively for:

• Verifying player accounts with game servers before delivery
• Automating digital top-up dispatch and transaction logging
• Managing your Shadow Wallet balance and reseller tiers
• Providing customer support and order audit history

3. Data Security & Storage

All communications and database queries use industry-standard HTTPS TLS encryption and PostgreSQL Row Level Security (RLS). We never sell, lease, or distribute customer details to any third-party marketing companies.

4. Contacting Support

For any questions or data inquiries regarding your account, please reach out via our support channels or visit our Contact Page.